Terms & Conditions
Shipping, Returns, Warranty, and Refunds
By using this website and purchasing from CellRegen.care, you agree to the following terms and
conditions:
1. Orders & Payment
– All prices are listed in EUR.
– Payments are processed securely via Revolut, PayPal, or Bank Transfer.
– Orders will only be fulfilled once payment has been confirmed.
2. Shipping
– Standard items are typically dispatched within 1-3 business days.
– We ship across Europe and the UK.
– Shipping costs are calculated and displayed at checkout.
– Delivery times vary depending on location and customs clearance.
Hyperbaric Oxygen Chambers:
– Soft-shell chambers: These are typically made to order with a 1-week turnaround.
– Hard-shell chambers: Typically require approximately 8 weeks for production.
– If in stock, chambers can be shipped within a few business days.
– Shipping timelines depend on the destination and customs regulations.
3. Returns & Refunds
– You may return unopened, unused products within 14 days of delivery for a full refund, excluding shipping fees.
– Returned items must be in original packaging with proof of purchase.
– Refunds are processed within 7 working days of receiving and inspecting the returned product.
– Custom-built products, including hyperbaric chambers, may not be eligible for standard return
policies unless they are faulty.
4. Warranty
– Our hyperbaric oxygen chambers have a manufacturer’s warranty, ensuring reliability and
peace of mind.
– The warranty typically covers faults arising from manufacturing defects.
– If an issue is covered, the product will be repaired or replaced under the warranty terms.
– For full warranty documentation, including coverage period and optional extended warranties,
please contact us directly.
5. Contact for Returns or Warranty Support
Email: support@cellregen.care
Please contact us before returning any products or initiating a warranty claim.
6. Legal Disclaimer
– This website does not provide medical advice. Products and therapies should be used under the
guidance of a qualified healthcare provider.
– CellRegen.care accepts no liability for misuse of any products.